Economy - published on 02 July 2020
Source: European Commission Spokesperson’s Service
Today, the European Commission has launched an EU-wide open
public consultation on the new European consumer policy for the next period, the so-called ‘the New Consumer Agenda’. The public consultation will provide valuable insight for the setting up
the New Consumer Agenda that the European Commission intends to adopt by the end of 2020. Didier Reynders, Commissioner for Justice, said: “The shift of many consumer
activities online, the climate change effects, and most recently the coronavirus pandemic have emphasized the need for a fresh look at the key challenges facing consumers and the best way to
tackling them. European citizens and businesses alike need a consumer policy that reflects the widespread attention to sustainability, the use of digital technologies on a massive scale, and the
unprecedented globalisation of consumer markets. This is why I encourage citizens, companies, consumer organisations and lawmakers to make their voices heard.” The new Agenda will set out
the main consumer policy priorities in the EU for the years to come. It will aim to update EU consumer policy in key areas: tackling the new challenges brought by digitalisation, the rising
importance of environmental issues, the increased need of international cooperation, the issue of proper enforcement of consumer rights, and protecting vulnerable consumers. It will also draw
lessons from and take into account the impact of the coronavirus crisis. To achieve its goals, the New Consumer Agenda will propose an intensified cooperation between the Commission and the EU
Member States as well as with key stakeholders, including consumer organisations and businesses. The open public consultation launched today includes questions on overall consumer policy
strategy, on
empowering consumers for green transition, and on the reviews of the
Consumer Credit Directive and of the General Product
Safety Directive. Participants have until 6 October to send their contributions. The public consultation can be found
online.
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